Luminum Agency is committed to protecting personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
Information Officer
Our Information Officer can be reached at contact@luminum.agency. The Information Officer is responsible for ensuring compliance with POPIA and handling data-subject requests.
The eight conditions
We process personal information in line with POPIA's conditions for lawful processing: accountability, processing limitation, purpose specification, further-processing limitation, information quality, openness, security safeguards, and data-subject participation.
Data-subject requests
You may request access to, correction of, or deletion of your personal information, and object to its processing. We respond within the timeframes required by law.
Complaints
You may complain to the Information Regulator (South Africa): inforeg@justice.gov.za.
Contact us
If you have questions about this document, contact Luminum Agency:
- Email: contact@luminum.agency
- Website: https://luminum.agency
Changes to this document
We may update this document when our services, legal obligations, or business practices change. The date at the top identifies the latest version. Material changes will be communicated through the website or another appropriate channel.
Interpretation and severability
This document must be interpreted consistently with the laws of ZA. If any provision is found invalid or unenforceable, the remaining provisions continue to apply to the fullest extent permitted by law.
Queries, complaints and notices
Formal questions, complaints, requests, or legal notices relating to this document may be sent to contact@luminum.agency. We may request information reasonably necessary to verify identity or authority before acting on a request.