Qualify every enquiry without a rigid script
Use Forms, Contact 360, Customer Agents, WhatsApp or AI Voice and Meetings to gather fit, urgency and next-step evidence.
Teams respond at different speeds and ask different questions, leaving good opportunities unrecognized or poorly handed over.
Every lead follows an evidence-based qualification path and reaches the correct person with structured context.
One journey across the platform
Start from the enquiry
A form or conversation creates the Contact 360 relationship and qualification trigger.
Choose the right channel
Automation selects WhatsApp, Email or an eligible AI Voice call according to consent and configuration.
Discover naturally
A Lead Qualification Agent works toward a goal using approved questions and tools.
Book or hand over
Qualified leads book a consultation or reach sales with the complete collected context.
The features that make it work
Forms
Give every enquiry a structured record, an owner-visible status and a clear route into contacts, campaigns and automation.
Explore feature →Contacts
Stop reconstructing customer history from separate tools before every follow-up.
Explore feature →Customer Agents
Give customers useful automated help without giving a model unrestricted access to the organization.
Explore feature →Automations
Replace fragile one-off integrations with visible workflows the team can test, publish and inspect.
Explore feature →Handle WhatsApp as an accountable business channel, not an isolated phone session or browser automation.
Explore feature →AI Voice Calling
Use repeatable, inspectable AI conversations for qualification, reminders and service follow-up while keeping a person available for escalation.
Explore feature →Meetings
Let customers book real availability and keep the resulting conversation connected to their contact record.
Explore feature →Automation with clear boundaries
The Agent states missing information instead of inventing it.
Channel consent and calling rules are enforced.
Commercial commitments remain a human-approved action.
AI Lead Qualification FAQs
No. The solution is assembled from the channels, data and operating capabilities your business actually needs.
Yes. Human ownership, review and handoff remain part of the workflow wherever the automation reaches a boundary.
Design your ai lead qualification around the real customer journey.
We’ll map the handoffs, configure Luminum and implement the channels, website and integrations needed to run it.