Create, send, collect and reconcile without losing context
Use Payments & Invoicing, Contacts, Email, WhatsApp, Automations and eligible Voice follow-up to manage customer billing.
Invoices, reminder messages and payment evidence live in separate tools, making collections slow and reconciliation uncertain.
Every document and follow-up remains attached to the customer, while payments and fees settle into one ledger.
One journey across the platform
Issue the document
Create or schedule the invoice against the correct customer record.
Deliver through the right channel
Send the document or payment link by Email or an eligible WhatsApp template.
Follow up consistently
Automation waits for status changes and sends approved reminders or assigns human work.
Reconcile payment
Provider or controlled manual allocations update the document and unified ledger.
The features that make it work
Payments & Invoicing
Keep the commercial document, payment evidence, provider transaction and customer relationship together.
Explore feature →Contacts
Stop reconstructing customer history from separate tools before every follow-up.
Explore feature →Keep customer email and campaign communication attached to the same contacts and operating workflows.
Explore feature →Handle WhatsApp as an accountable business channel, not an isolated phone session or browser automation.
Explore feature →Automations
Replace fragile one-off integrations with visible workflows the team can test, publish and inspect.
Explore feature →AI Voice Calling
Use repeatable, inspectable AI conversations for qualification, reminders and service follow-up while keeping a person available for escalation.
Explore feature →Automation with clear boundaries
Financial commitments and refunds remain controlled actions.
Channel rules and opt-outs are respected.
Provider transaction status is retained as evidence.
Billing & Collections FAQs
No. The solution is assembled from the channels, data and operating capabilities your business actually needs.
Yes. Human ownership, review and handoff remain part of the workflow wherever the automation reaches a boundary.
Design your billing & collections around the real customer journey.
We’ll map the handoffs, configure Luminum and implement the channels, website and integrations needed to run it.